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Technologies covered by network support: an overview

One of the crucial aspects of choosing an IT services company is to ensure your network is kept running smoothly, and with it the services that the network provides.

This article introduces the basics: an overview of the technologies that your network support company can (and should) cover.

1. Your Routing and Switching Hardware

IT networks are the 'circulatory system' of an organisation's IT systems, as vital as veins and arteries are to the human body. They carry all the communications between computers, laptops, servers and the Internet. 

The foundation of these networks are switches, which route the communications and handle traffic. Whether your switches are fast ethernet, Gigabit or 10 Gig., copper or fibre optic, it's important that your network support technicians know how to troubleshoot, and how to correctly specify any upgrades to your network switching hardware.

2. LAN and WAN links

Local area network (LAN) and Wide area networking (WAN) use different types of links to provide connectivity to individual users. A WAN is a group of devices in different geographic locations, connected via electronic links. This incorporates individual LANs which make local connections between the end-user PCs, file servers, printers and so forth. From small scale ADSL and VPN links up to MPLS clouds, your network support should be able to cover your specific connectivity requirements.

3. Network Firewalls

Every business is rightly concerned about security, and a network firewall can be a vital component to ensure this. Firewalls at the network level are designed to block unauthorised access. However, they need to be configured correctly in order to allow all the traffic that needs full access to your network. Choosing the right network support company is important to avoid access problems of both kinds.

Choosing a network support company in Bristol

Chorus IT has been providing Bristol companies with network support for ten years and can answer any questions you might have about the technology you need covering. Please contact us on 01275 398900 for more information.