The advantages of having a single company for Bristol IT services

There's software support. There's IT hardware and network support. There's equipment leasing, and there's CRM integration.

That's potentially five different IT services you could be contracting out, to as many as five different companies. Or would you prefer to use a single Bristol IT services company that offers all those services under one roof, to a high standard, including fixed-price IT support?

There are numerous advantages to having a single company cater for your computing needs, rather than ending up with an IT services merry-go-round. Here are just three:

1. Accountability

When you have two or more IT services suppliers, neither can take responsibility to solve your IT issues: it's too easy to get into a situation where you, the client, hears from one supplier that 'it may be a network fault, and your other company supports that' and from the other company 'it's likely to be a software integration issue, and we don't support that'. You are left in the dark, and you shouldn't have to arbitrate between your IT services suppliers. A single point of contact means accountability for your IT support needs wherever in the system they arise.

2. Strategy

A single IT services supplier can help you make better big-picture decisions. To make the best choices regarding software means understanding the network it will run on, the CRM system it will integrate with and the hardware you will need to lease. Too many suppliers means no coherent strategy.

3. Simplicity

A single point of contact for all IT support referrals also means that your staff, many of whom may be non-technically minded, are clear about whom they need to contact rather than having to pick from a list of names. Choosing just one IT services firm also simplifies matters for your accounts and management teams, who can deal with a single set of accounts, invoices and review procedures and free up time to enable business growth!

Don't end up with an IT services merry-go-round…

Chorus IT provides a complementary range of IT services in Bristol, with a ten-year track record. Clients benefit from a thoroughly integrated approach to their needs, whether large or small, immediate or strategic. If you would like to know more, please contact our IT support sales team on 01275 398900.