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How IT support firms work together with SaaS experts to put your business in the cloud

As directors and employees become more mobile and less PC-based, more and more companies are choosing the SaaS model of office software. Accordingly, as a prominent IT support firm in Bristol we are increasingly working with third-party SaaS experts to help our clients make the transition to the latest cloud-based office technology.

SaaS stands for 'software as a service', which essentially means using software via your Internet connection rather than as a physical installation or download. It is an alternative to fully installed software systems that run on your company's own IT infrastructure.

One advantage that the SaaS model offers is that the ability to access software tends to be less device-dependent, allowing workers with different computers and mobile devices to access the same documents and e-mail accounts from wherever they can connect to the internet. In this way, SaaS can be more versatile than the traditional setup, although it's worth noting that not every company will need this level of IT capability.

Although using SaaS reduces the burden of in-house IT maintenance, most companies that are already using outsourced IT support will put their SaaS expert in touch with us in order to work hand in hand throughout the setup and migration. We take care of everything affecting the user, their computer and its interaction with the IT network, while the SaaS provider takes care of user account settings and specific application training.

Benefits of combining two areas of IT expertise

The net result of using two outsourced services in this way is that your business can achieve maximum agility when it comes to IT capabilities versus overheads. Your staff get a high level of technical support on tap, while using software effectively 'on tap' as well, and as a business manager you enjoy low capital expenditure, predictable costs and less liability for IT systems generally.

Chorus provides full IT support in Bristol and the surrounding area: to discuss your company's outsourced IT needs, call us on 01275 398900.