IT Support - Frequently Asked Questions:
Q - Should I use outsourced IT?
A - Yes! Using outsourced IT gives you access to a broad
pool of experienced professionals in their field. Allowing you to
concentrate on your core business.
Q - What are the costs of outsourcing my
IT?
A - We operate a fixed price monthly system, based on the size
of your IT system.
Q - What is covered?
A - Just about everything! You can call us as much as you like,
even if you are not sure it's IT related.
Q - What Geographical Locations do you
cover?
A- Anywhere! We are based in Bristol and have clients in London,
Birmingham and Finland.
Q - Can you supply computer hardware and up to the
minute IT software?
A - Yes! We have relationships with most major tier one
distributers in the UK. We are HP preferred partners and Microsoft
Gold Partners so we can supply just about anything you require.
By the way, we see supplying Hardware and Software as a way to get
our clients the best possible solution, and not a way to make
money. We are a service company not a box shifter!
Q - Can you arrange leasing?
A - Yes! In fact we would actively encourage you to use the
leasing option rather than tie up your company's capital.
Q- Can you supply IT Training?
A - Yes! We have a dedicated IT trainer who can either train at
your office or at ours in a number of Microsoft applications.
Q - Will I be tied into a long contract?
A - No! We do not agree in tying people into long contracts, we
believe that our service is exceptional so you will not want to
leave us. So we operate on a 3 month rolling contract.
Q - We already have an existing IT Support company; will
it be a hassle to move?
A - No! All we need are the administrator passwords for your
system and any details of any web hosting or broadband suppliers
and we will do the rest.
Additional Links of Interest:
IT Support
in Bristol
Fixed Price IT
Support
Microsoft CRM
Software
IT Strategies
IT and
CRM Training
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