Chorus CRM

All organisations need a way to manage client relationships. Better organisations need better ways.

Chorus CRM helps businesses and other organisations revolutionise their dealings with clients and potential customers using a powerful software tool called Microsoft Dynamics CRM.

What is CRM?

CRM stands for Customer Relationship Management. It's an approach to manage relationships better across your whole organisation, serving multiple goals: improving sales, streamlining client account activity and providing business intelligence.

In other words, CRM helps keep everyone in your organisation on the same page.

What is CRM Software?

CRM software is hosted or stand-alone software that collects and helps you manage every piece of data on the people and companies you deal with. When you deal with a new customer, they'll be inputted into the CRM for easier follow-up. When you send an e-mail, you can include details automatically.

CRM helps you actively manage your existing customer base and prospects alike. It enhances relationships rather than just keeping tabs on contacts (learn more about Microsoft Dynamics CRM).

Why use CRM software?

The reason you phone a company and expect them to know who you are, when you last called and what you've ordered, all within moments? That's CRM software.

Organisations that use CRM well have better relationships with their clients. Everybody's using some kind of CRM, even if that's just an address book and a diary, or e-mails and calendar reminders. Your challenge is to use it better than your competitors!

CRM benefits:

• Maintain a clear picture of your customers (or anybody you deal with) from first contact through to purchase and post-sales

• Helps different staff co-operate effectively: sales, marketing, customer service, management

• Offers you consistent, measurable improvements in every business process

• Closer relationships with your customers = greater profitability

Your CRM specialist

Chorus CRM is the Southwest's leading CRM consultancy.

We are a Microsoft Gold Partner with 10 years track record at implementing Microsoft Dynamics CRM solutions into companies small and large. Our team consists of CRM consultants, application developers and project managers.

For a free initial consultation, speak to our CRM sales team on 01275 398900.