Is Microsoft CRM the only choice for Outlook users?

It's definitely not the only choice.

For a start, any CRM software worth its weight in a competitive marketplace will allow some degree of integration with Outlook.

Second, remember that Outlook itself can act as a CRM. If you accept the definition of CRM as something that keeps track of contacts, logs interactions, and remembers tasks, then much of Outlook activity counts as CRM activity. After all you have an out tray, a searchble list of past messages, and contact detail stored somewhere that it can be retrieved or shared.

However, that's not speedy way of working. To use Outlook on its own as your CRM means you are relying far too much on work done by your own brain. The computer can do powerful tasks for you instead, so why not use a software CRM tool to devolve some of that constant barrage of thoughts about your customers?

A CRM that's thoroughly integrated with Microsoft Outlook

Dynamics CRM is all about speeding up and seamlessly integrating your use of CRM into places where that customer-tracking activity naturally occurs-meaning you don't have to separately use, login and move data into your CRM system (especially when that's the last think you want to be doing).

This integration could be as simple as just having a window appear when a call is completed or an e-mail sent, so you can note follow up action at just the right time to do that and with the minimum of keystrokes. 

Integrate Microsoft CRM with your business:

Because Chorus IT has been providing CRM services in Bristol for ten years, we're knowledgeable on anything Microsoft CRM and Microsoft Outlook can do together. Call us for more details on 01275 398900.