A Growing Helpdesk at Chorus

Chorus IT is delighted to announce the extension of our infrastructure support team following continued growth in 2010.

Our helpdesk works on a three tiered approach, this allows for efficient call logging and structured case escalation.

A growing team means broader skills and a wider knowledge base across the company. Business Development Director, Anthony Sherry says: "It's an exciting time as we see our team expanding into a larger organisation, we hope that with the increase in staff levels our clients will see much more value and efficiency in the service they receive." Our new helpdesk team members include:

Toby Goulden. Toby brings with him, an extensive knowledge base on IT systems and infrastructure having worked previously as part of an internal IT department.

Kathy Hayes. Joined Chorus with 7 years experience running an IT helpdesk. Kathy brings with her expertise in efficiency and first time fixes.

Tom Clayton. Tom brings with him 5 years of IT support experience including onsite and remote support to hundreds of users across different applications.

Mike Milnes. After studying at Sixth form, Mike joined Chorus IT on a Microsoft Apprenticeship Scheme which allows further study at college and also the opportunity to gain hands on experience of working in a busy, growing IT company.