Microsoft Dynamics CRM / xRM
Microsoft Dynamics CRM 4.0 is the fast, flexible, and affordable
CRM system of choice
for thousands of organisations.
It's an incredibly flexible tool for dealing with your
customers: past, present and future. It works right alongside the
tools you use every day (e-mail, for example).
CRM is not just for businesses: its extendability and sheer
versatility make it suitable for any kind of organisation, which is
why Microsoft has dubbed it 'xRM'.
Managers benefit from an incredible degree of insight. Users
benefit from its simplicity and ease of integration with the
software they use everyday. Everyone benefits from being on the
same page.
Added benefits of Microsoft Dynamics CRM
Easy to adopt
Its familiar feel is a great starting point. Microsoft CRM
functionality sits in Outlook or Internet Explorer, exports
seamlessly to Excel, mail-merges to Word. It works with systems
you're used to using.
Other CRM systems have higher barriers to adoption. Microsoft
CRM keeps things simple to use, encouraging staff to quickly adopt
it as a tool they use daily.
Flexibility
Microsoft Dynamics CRM is hugely flexible. It suits
organisations large and small. It's built on the .NET platform,
allowing unlimited integration with other software. We can adapt it
to your way of working. It's also part of the Dynamics suite of compatible
enterprise management applications.
Backing
Dynamics CRM has Microsoft's strength behind it. One of their
core business applications, it has the backing of an organisation
dedicated to continual improvement.
Constant enhancement
It's a mature platform that keeps improving. Microsoft regularly
introduce enhancements to keep Dynamics CRM at the cutting edge of
technology and business changes: free add-ons, performance
accelerators, new business intelligence reports and links to social
networking.
What is xRM?
Not a different product, but an extension of the CRM concept.
Because CRM needn't be pigeonholed to dealing with 'customers',
Microsoft are increasingly using the term xRM:
'anything relationship management'.
Microsoft Dynamics CRM is built on a highly flexible .NET
platform. You can adapt it, customise it and make it fit your own
organisational processes. You can develop on the .NET framework to
create unique line of business applications. The software could
accurately be described as "a rapid development application with
out-of-the-box CRM functionality".
Your Microsoft CRM specialist
We are Microsoft CRM Consultants with vast experience in
implementing Microsoft Dynamics CRM across different business
sectors in the UK. Our team includes application developers, CRM
consultants and project managers.
You benefit from our excellent understanding of CRM challenges
and possibilities. Every business is different: in our hands,
you'll be looked after from the first (free) consultations through
to training and thorough ongoing care.
Learn more about migrating your current
CRM, or call our sales team on 01275 398900 to
discuss your CRM needs today.
